Through this link you can apply for a refund of your money starting from 21st of August until 1st of October 08:00 AM.
Follow the link below to apply for a refund:
Fill in your email address and bracelet ID (the LONGER number / letter combination on your wristband chip).
Fill in your name, bank account number, and your bank’s BIC code (listed below).
Send the application, refund of your money to your account may take up to 4 weeks.
If you’ve lost your wristband and chip, you can check the wristband ID number from your MyWKND account.
If you have not created a MyWKND account and you have lost your wristband or chip or if you have other problems, please contact email@example.com and tell your full name, phone number, e-mail address and your ticket number.
We will charge a $ 1 service fee for refunds. Less than 5 € refunds will not be refunded.